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FAQ

Roofing questions from central Ohio

The things homeowners here ask us most. For anything else, call (614) 379-0466.

Questions

Winter and ice

What causes ice dams?

Heat escaping into the attic melts snow on the upper roof. The water runs down and refreezes at the cold eaves, forming a ridge that backs water up under the shingles. Better insulation and ventilation address the cause; ice barrier protects the edge.

Can you repair a roof in winter?

Emergency repairs, yes. Shingles seal poorly in deep cold, so full replacements are best on milder days, but we can cover and patch leaks all winter and finish the permanent work when temperatures allow.

Should I rake snow off my roof?

A roof rake from the ground can relieve the eaves after heavy snow. Do not climb up or chip at ice, which damages shingles and is dangerous. If ice dams return every year, the attic needs attention.

Questions

Storms and claims

How do I know if wind or hail damaged my roof?

Look for missing shingles, pieces in the yard, dented vents and gutters, and granules at the downspouts. Bruises on shingles are hard to see from the ground, so a close inspection with photos is the reliable way to know.

Will you work with my insurance company?

We document damage with dated photos and can meet your adjuster on site. Your policy and what it covers are between you and your insurer, but we make sure the damage is clearly shown.

What should I do if a limb hits my roof?

Keep clear of the damaged area, photograph it from the ground and call us. We can tarp the opening and remove what is on the roof once it is safe, then assess the decking and framing.

Do I need a permit for a new roof in Columbus?

Columbus and many suburbs require one for a reroof, and rules differ by city. We check what applies to your address and arrange it, along with any inspection the city wants.

Questions

Materials and older homes

Is metal roofing a good choice in Ohio?

Yes. Standing seam sheds snow, resists wind and lasts for decades. It needs proper snow guards above entries and walkways, and good underlayment and ventilation like any other roof.

What roof works on a flat porch or addition?

EPDM rubber and TPO are the common choices for low slopes, and modified bitumen also works well. Shingles should not go on very low slopes because water does not run off quickly enough.

Do you work on slate and historic homes?

We repair older roofs, including slate sections and steep pitches found in neighbourhoods such as German Village. Historic districts can require review of materials, so we check before work is scheduled.

How long will a new shingle roof last here?

Freeze-thaw cycles, summer heat and attic ventilation all affect it. Well-installed architectural shingles over a properly vented attic last far longer than the same shingles on a hot, poorly vented roof.

Want your roof looked at?

Tell us where the house is and what looks wrong. We will inspect the roof and attic and send you photos.