Talk to a Columbus roofer

Worth mentioning when you call

• What you see: a ceiling stain, missing shingles, icicles and water at the eaves, or granules in the gutters.
• When it appears: during heavy rain, after a snow melt, or only in wind.
• Roof type and age: shingle, metal, slate or a flat section.
• Insurance: if you have opened a claim, the claim number and adjuster's visit date.
• Access: the attic hatch location, dogs, gates and tight driveways.

In winter

If water appears along a wall or ceiling during a thaw, ice damming is the usual cause. Do not chip at the ice. Move belongings out of the way and call; we can open channels in the ice to drain it and make a temporary repair, then look at the attic so it does not keep happening.

After a storm

Photograph what you can see from the ground, stay out from under damaged areas and be careful about signing anything with door-to-door crews. Open roofs are covered first; inspections follow in the order calls come in.

Commercial and multi-family

For apartments, condos and commercial buildings, tell us the roof type and size, how we reach it, and who should get the report. We schedule around tenants and business hours.

HOA and historic homes

Many subdivisions in Dublin, Powell, New Albany and Westerville require approval of shingle colour or material, and historic districts may review changes. We put product names and colours in the written proposal so you can submit it.

What the visit involves

We walk the roof where it is safe, check flashing at chimneys and walls, look at vents, valleys and gutters, and go into the attic to see the decking, insulation and airflow. It usually takes under an hour on a typical house. You then get dated photos and written options, and nothing is booked until you decide.

Attic and ventilation worries

Frost on the underside of the decking, a very hot upstairs or ice along the eaves are all reasons to call, even with no leak yet. Tell us what you have noticed and we will check insulation depth and vent balance on the visit.

Roofs with slate or metal

Tell us if the roof is slate, metal or has a flat section, so we can bring the right materials.

Buying or selling

A written roof report with photos helps on either side of a sale. Tell us your deadline and we will fit in the inspection.